Privacy Policy

1. Information We Collect

Omega Neuro Onh Media collects information that helps us provide our news services and improve your experience. We collect:

Personal Information

• Contact details (name, email address, phone number) when you subscribe to our services
• Billing information for subscription payments
• Communication preferences and newsletter subscriptions
• Account credentials for accessing our premium content
• Demographic information for content personalization
• Location data to provide region-specific news coverage

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Usage patterns and content preferences
• Cookies and similar tracking technologies
• Reading history and engagement metrics
• Network connection information

2. How We Use Your Information

We use the collected information for the following purposes:

Service Provision

• Deliver personalized news content and recommendations
• Process subscriptions and manage your account
• Provide customer support and respond to inquiries
• Send important service updates and announcements
• Customize your reading experience based on preferences

Business Operations

• Analyze usage patterns to improve our services
• Develop new features and content offerings
• Conduct market research and audience analysis
• Ensure platform security and prevent fraud
• Comply with legal obligations and regulations

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. We may share information in the following circumstances:

• Service Providers: With trusted partners who assist in delivering our services (payment processors, hosting providers)
• Legal Compliance: When required by law, court order, or governmental regulations
• Business Transfers: In connection with mergers, acquisitions, or sale of company assets
• Aggregated Data: Non-personally identifiable information for analytics and research
• Consent: When you explicitly consent to specific sharing arrangements

4. Data Security

We implement comprehensive security measures to protect your information:

• Encryption of sensitive data during transmission and storage
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Secure data backup and recovery procedures
• Incident response and breach notification protocols

5. Your Rights and Choices

As a user, you have the following rights regarding your personal information:

• Access: Request copies of your personal data we hold
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Restriction: Limit how we use your information
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

• Active subscriber data: Retained for the duration of your subscription plus 3 years
• Inactive account data: Retained for 2 years after account inactivity
• Financial records: Retained for 7 years for tax and accounting purposes
• Analytics data: Aggregated and anonymized after 3 years
• Communication records: Retained for 3 years from last interaction

7. International Data Transfers

As a Canadian company, we primarily process data within Canada. However, some service providers may be located outside Canada:

• We ensure adequate protection through contractual agreements
• We comply with Canadian data protection laws including PIPEDA
• We conduct due diligence on international service providers
• We implement additional safeguards for cross-border transfers

8. Children's Privacy

Our services are not directed to individuals under the age of 16:

• We do not knowingly collect information from children under 16
• Parents or guardians can request deletion of inadvertently collected children's data
• We encourage parental supervision of minors' online activities

9. Policy Updates

We may update this privacy policy from time to time:

• Significant changes will be notified via email or platform notice
• Continued use of our services constitutes acceptance of updates
• Previous policy versions are archived and available upon request
• We indicate the effective date of the current policy

10. Contact Information